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FAQ

Product images are blurred on my store

Privacy mode is on in your browser. Click the eye switch in the header to turn it off. If new visitors also see blurred images, turn off Theme settings → Privacy → Privacy mode on for first-time visitors.

The discreet name doesn't appear

Check that the custom.discreet_name metafield is filled in for the product, that privacy mode is on, and that Use discreet product names in privacy mode is enabled.

Why don't I see complementary products?

Add them for the product in the Search & Discovery app. The block stays hidden when there's nothing to show.

Will changing themes remove my products?

No. Products, collections, pages, menus and orders stay in Shopify.

Last updated October 2, 2026

Pleat theme documentation